Author Archives: Jay Morris

10 ways to step out of your comfort zone

I read a LinkedIn post recently by Paul Lanigan on why it’s important to step out of your comfort zone if you want to be successful (“Are you smothering your own success?”). His piece had lots to say to me … Continue reading

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Old dogs and new tricks: One generation sharpens another

Last week, Shira Harrington of Purposeful Hire spoke about generational differences at an IPRA luncheon. Listening to her talk, I was transported back to the early days in my career when beat-up old reporters ran PR shops and the typewriter was the … Continue reading

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Eliminate the inessentials and focus on the essentials

Sitting in a client meeting this past week, I realized that so much of our success as managers and leaders lies in determining what we can realistically accomplish—and what we can’t. Like most successful organizations, this client has talented people, lots of ideas, … Continue reading

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Designers are the unsung heroes of communications

I’ve been working on a white paper for one of my clients, and this past week I got to see how the designer turned my copy into a fresh, reader-friendly piece that really pops. I was truly amazed by the … Continue reading

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Breathing life into the Valley of Dry Bones

“Behold, I will cause breath to enter you, and you shall live.” – Ezekiel 37:5 My visits to Greensville Correctional Center, Virginia’s largest prison, remind me of one of Ezekiel’s visions. It’s the one in Ezekiel 37 where God restores a … Continue reading

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Libraries can teach us something about customer experience

When’s the last time you went to the library, and what did you go for? If you’re like most Americans, you’ve used your local library’s services at least once over the past 12 months to borrow books or other media, … Continue reading

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The power of a handwritten letter

This week I’ve been writing letters to inmates at the Greensville Correctional Center in Jarratt, Va. Forty-two handwritten letters to be exact. And I’m not alone. There are about 45 volunteers on our Kairos prison ministry team, and each of us is … Continue reading

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Seven things not to do if you want good volunteers

Some years ago when I was volunteering on a board, the chairperson turned to me at a meeting and whispered, “I’ve given up way too much of my time for this organization.” I was surprised to hear her say that … Continue reading

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Stop procrastinating and start hustling

I’ve been thinking about writing about procrastination for some time now, but I keep putting it off. Ha, ha, but it’s true. For some people, this post will seem foreign. You are the ones who tackle every project with gusto … Continue reading

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