About this blog
I write about communication, leadership and change, drawing on a 30-year career in journalism, public relations and management. Join me on the journey!
- Designers are the unsung heroes of communications
- Breathing life into the Valley of Dry Bones
- Libraries can teach us something about customer experience
- The power of a handwritten letter
- Seven things not to do if you want good volunteers
- Stop procrastinating and start hustling
- Honey, have you seen my Apple Watch?