About this blog
I write about communication, leadership and change, drawing on a 30-year career in journalism, public relations and management.
Tag Archives: make amends
Need to make an apology? Here’s how to do it right
“I’m sorry” and “excuse me” are words we hear on a daily basis. When used liberally and expressed sincerely, they go a long way towards preserving civility and smoothing over awkward moments. If I accidentally bumped into you on a crowded … Continue reading
Posted in Communications, Leadership Tagged apology, character, make amends, relationships, restitution, sorry Leave a comment