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I write about communication, leadership and change, drawing on a 30-year career in journalism, public relations and management.
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Tag Archives: Marketing Myopia
What business are you in? Or how not to be a railroad man
In his 1960 essay, “Marketing Myopia,” Harvard Business School professor Theodore Levitt famously asked readers to consider what business they were really in. He argued that the railroads lost their market share (and nearly disappeared) because they incorrectly thought they … Continue reading
Posted in Leadership, Marketing
Tagged business, customers, HBR, Marketing Myopia, Theodore Levitt
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