About this blog
I write about communication, leadership and change, drawing on a 30-year career in journalism, public relations and management.
Tag Archives: member service
Credit unions are proving to be a smart alternative to banks
Credit unions are on a roll. In March, I wrote about the gains they’ve made in auto lending (“Credit unions rev up for growth”). In the most recent issue of The Federal Credit Union, I write about their equally impressive progress in the … Continue reading
Posted in Communications, Credit unions Tagged Auto lending, member service, Mortgage lending, NAFCU, Wells Fargo scandal Leave a comment