About this blog
I write about communication, leadership and change, drawing on a 30-year career in journalism, public relations and management.
Tag Archives: bad reviews
Protecting your good name in the digital age
From time to time I have tried to help out a small business owner in my neighborhood with marketing ideas and advice. Lately, we have been looking at Yelp and pondering how to mitigate the damage to her reputation from … Continue reading
Posted in Management, Marketing Tagged bad reviews, branding, Google, reputation management, small business owner, Yelp Leave a comment