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I write about communication, leadership and change, drawing on a 30-year career in journalism, public relations and management.
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Tag Archives: books
How to make book reading a daily habit
I recently wrote about the importance of reading books (‘I cannot live without books’). In this follow-up post, I discuss how to make book reading a daily habit and how to get the most out of what you read. Most of … Continue reading
Posted in Goal setting, Management
Tagged books, critical thinking, habits, Joseph Ellis, reading, Sam Thomas Davies, Thomas Jefferson
2 Comments
‘I cannot live without books’
One of my earliest memories of my Grandfather Pollard is a figure sitting in an armchair in the living room of my grandparents’ house in Columbia, MO, reading. My grandfather was a prodigious reader, and his bookshelves held a veritable … Continue reading
Libraries can teach us something about customer experience
When’s the last time you went to the library, and what did you go for? If you’re like most Americans, you’ve used your local library’s services at least once over the past 12 months to borrow books or other media, … Continue reading
Posted in Marketing, Organization, Technology
Tagged Andrew Carnegie, books, customer experience, libraries, Ray Oldenburg, reading
2 Comments