About this blog
I write about communication, leadership and change, drawing on a 30-year career in journalism, public relations and management.
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Category Archives: Technology
Is your blog on life support?
(This post originally appeared on the Aartrijk blog.) Do you have a blog that you haven’t posted to in a while? You’ve been meaning to write something, but you just haven’t gotten around to it. Or maybe it’s a company … Continue reading
Posted in Communications, Technology
Tagged Blogging, content marketing, Social media
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Email and echo chambers
I’ve been doing some work for Aartrijk, a content marketing firm in the property-casualty insurance space, for the past year or so. I’ve enjoyed it immensely. I met Peter Aartrijk years ago when I was working at the National Association … Continue reading
Posted in Communications, Marketing, Technology
Tagged Aartrijk, diversity, echo chamber, email, mobile devices, Social media
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Do you have the rights to that photo you’re posting?
When’s the last time you posted a photo to your Facebook page? If you’re like many Facebook users, it may have been just a few minutes ago. It turns out we’re uploading images on social media at mind-boggling rates. A … Continue reading
Posted in Marketing, Technology
Tagged Facebook, photography, Snapchat, Social media, stock photos
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I see dead people…on Facebook
Facebook is very good about reminding me of my friends’ birthdays. Its notification feature automatically prompts me to post a birthday greeting, and I can do it without even visiting the friend’s page. All I have to do is type … Continue reading
What does a Millennial want?
What do Millennials want for Christmas? Or, put more broadly, what do they want, period? It’s a good question, given that my son is an older Millennial, and I’m still deciding what to buy him. Sigmund Freud famously admitted that after … Continue reading
Posted in Communications, Marketing, Technology
Tagged Accenture, Christmas shopping, consumer research, Goldman Sachs, Millennials
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Keep your data secure with these simple steps
Over the last few years, I’ve done a lot of writing for clients on the topic of data security. I’ve pored over reports and talked to experts for articles and white papers on POS systems, smart cards, data breaches and … Continue reading
Posted in Management, Technology
Tagged cyber crime, cybersecurity, data, data breaches, ID theft, Internet, security
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Using digital tools to make change stick
Last year, when I was doing research on change management for a book project, I came across a depressing statistic: up to 70 percent of change initiatives fail, usually due to employee resistance or lack of management follow-through. I first … Continue reading
Posted in Communications, Management, Technology
Tagged change management, digital tools, feedback, McKinsey
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The Wayward Journey 