Tag Archives: feedback

Using digital tools to make change stick

Posted on August 5, 2015 by Jay Morris

Last year, when I was doing research on change management for a book project, I came across a depressing statistic: up to 70 percent of change initiatives fail, usually due to employee resistance or lack of management follow-through. I first … Continue reading →

Posted in Communications, Management, Technology | Tagged change management, digital tools, feedback, McKinsey | Leave a comment

So you want to be a CEO?

Posted on December 23, 2014 by Jay Morris

Last month, an article I wrote on “Tomorrow’s Leaders” landed on the cover of The Federal Credit Union magazine, NAFCU’s bimonthly publication. Back in August, when I was interviewing credit union CEOs for the piece, I shared some of their “secrets” here on … Continue reading →