About this blog
I write about communication, leadership and change, drawing on a 30-year career in journalism, public relations and management.
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Tag Archives: change management
Using digital tools to make change stick
Last year, when I was doing research on change management for a book project, I came across a depressing statistic: up to 70 percent of change initiatives fail, usually due to employee resistance or lack of management follow-through. I first … Continue reading
Posted in Communications, Management, Technology
Tagged change management, digital tools, feedback, McKinsey
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Managing risk, like change, is a process: 10 tips to follow
An article I recently wrote on enterprise risk management (ERM) is the cover story in the current issue of The Federal Credit Union magazine. While ERM is a topic that probably doesn’t have much appeal beyond financial services, I think much … Continue reading
Posted in Management, Organization
Tagged change management, Credit unions, enterprise risk management, ERM, NAFCU, risk, The Federal Credit Union
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The unintended consequences of change
Just before Christmas, I made a lot of changes to my 2009 Apple iMac computer. I installed new memory cards and doubled its RAM from 4 to 8GB. I upgraded the operating system to Apple’s newest Mavericks OS. I upgraded … Continue reading
Posted in Leadership, Management
Tagged change, change management, iMac, Ron Johnson, unintended consequences
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One man’s austerity is another man’s opportunity
This past week, I had the privilege of guest-blogging on the Fletcher Prince blog, an excellent, long-running blog authored by D.C. public relations expert Mary Fletcher Jones. Below is my post in its entirety. If you have an interest in PR, … Continue reading
The Wayward Journey 