Author Archives: Jay Morris

Mountaintop experiences and valley duties

This past weekend, I spent some time in New Jersey—first on Long Beach Island and then in the Pine Barrens. It was cloudy and rainy when we walked along the shore, one of those days where the sky and sea … Continue reading

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When’s the last time you used a map to get somewhere?

Before there was GPS, before there were navigation apps, there were maps. I’m talking about paper maps that you kept in your car’s glove compartment or stuffed behind the seat. You could get a pretty good map for free at a rest … Continue reading

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10 demographic trends that are shaping our world

Demographic trends have always fascinated me, not just as factoids to be used in a clever infographic, but as vital intelligence that can help us better understand consumers, target markets and engage customers. A few weeks ago, the Pew Research Center published … Continue reading

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Is fear holding you back? Consider these three lessons

Napoleon Hill once said that fear is the single greatest obstacle to success. Yet, even with success, fear does not go away. Instead, it burrows into your subconscious in more subtle and insidious ways. You get comfortable, and you hardly notice … Continue reading

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Make talking to your customers a learning experience

One of the things I like about my line of work is that I’m always learning something new. Over the past year, I’ve learned about cybersecurity, satellite technology, electric utilities and asset/liability management, to name a few of the topics … Continue reading

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Give me your tired, your poor, your aging baby boomers

The generation that wore bell-bottoms and tie-dye shirts, smoked pot, marched for peace, started a sexual revolution and vowed never to become part of the establishment is getting old. I mean geriatric old. The oldest baby boomers are turning 70 this … Continue reading

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Credit unions rev up for auto loan growth

You might say that reports of the automobile industry’s demise are greatly exaggerated. Despite sales falling to as low as 10.4 million vehicles in 2009 (due to the recession and Americans postponing new-car purchases), light vehicle sales reached their highest level … Continue reading

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Tips for making your writing plain, clear and scrupulous

The same year Congress passed Obamacare, another monumental piece of legislation made its way to the president’s desk: The Plain Writing Act of 2010. Okay, Okay, there were no floor fights over The Plain Writing Act, no demagoguing or name-calling, no … Continue reading

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The afternoon is bright…

“The afternoon is bright, with spring in the air, a mild March afternoon, with the breath of April stirring, I am alone in the quiet patio looking for some old untried illusion – some shadow on the whiteness of the … Continue reading

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