About this blog
I write about communication, leadership and change, drawing on a 30-year career in journalism, public relations and management.
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Author Archives: Jay Morris
Credit unions are proving to be a smart alternative to banks
Credit unions are on a roll. In March, I wrote about the gains they’ve made in auto lending (“Credit unions rev up for growth”). In the most recent issue of The Federal Credit Union, I write about their equally impressive progress in the … Continue reading
Posted in Communications, Credit unions
Tagged Auto lending, member service, Mortgage lending, NAFCU, Wells Fargo scandal
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Can’t think of a good lead? Try writing a story
Remember those boring expository writing assignments in high school? Everything had to fit neatly into a three-step formula: 1) an introductory paragraph with a thesis, 2) supporting paragraphs and 3) a conclusion that summarized your ideas. Those kinds of essays are … Continue reading
Posted in Communications
Tagged expository writing, feature, inverted pyramid, news, storytelling, Writing
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Memorial Day: ‘The Victory for what it lost and gained’
I’ve never lost a family member or friend to war. So it is hard for me to imagine the feelings Memorial Day must stir up in those who have been close to someone who never came home. Robert Frost lost … Continue reading
Posted in Purpose
Tagged Edward Thomas, Memorial Day, Robert Frost, To E.T., war, World War I
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Standing with others may be the first step to helping them
I have been thinking these last few days about a quotation attributed to the German writer Goethe: “If I accept you as you are, I will make you worse; however, if I treat you as though you are what you … Continue reading
Posted in Leadership, Purpose
Tagged change, Goethe, Gregory Boyle, loving others, potential
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In sales, the first or last person up may have an advantage
Is there an advantage to being the first or last person when giving a presentation, interviewing for a job or making a sales call? You might think that it wouldn’t make much difference, but it turns out that it does. … Continue reading
‘Because you matter’
A small group I’m in has been reading Father Gregory Boyle’s Tattoos on the Heart: The Power of Boundless Compassion, which is based on Boyle’s 25-plus years of work with gang members in East Los Angeles. Boyle is the founder of … Continue reading
Posted in Generations, Purpose
Tagged gangs, Gregory Boyle, Success, Tattoos on the Heart
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Do you have the rights to that photo you’re posting?
When’s the last time you posted a photo to your Facebook page? If you’re like many Facebook users, it may have been just a few minutes ago. It turns out we’re uploading images on social media at mind-boggling rates. A … Continue reading
Posted in Marketing, Technology
Tagged Facebook, photography, Snapchat, Social media, stock photos
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Does writing well still matter? Let me count the ways
Kudos to Deborah Brody of Deborah Brody Marketing Communications for launching a new feature called “On Writing.” Each month, she’s interviewing a communications professional on the craft of writing and then posting the interview on her blog. This month, I had the pleasure of discussing why writing well still … Continue reading