
About this blog
I write about communication, leadership and change, drawing on a 30-year career in journalism, public relations and management.
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Category Archives: Leadership
Great leadership, like storytelling, answers ‘why’ not ‘how’
Several years ago, I attended a Dave Ramsey EntreLeadership seminar. Ever since then, Dave (or more likely someone on his staff) has been very good about emailing me with business tips and info on his latest offerings. If anything, he’s … Continue reading
Posted in Communications, Leadership, Purpose
Tagged branding, Daniel Pink, Dave Ramsey, Jim Collins, storytelling, vision, why
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Stand and deliver: how to give impromptu remarks like a pro
You’re at a meeting, a retirement party, an awards banquet, a birthday celebration, a wedding, a funeral—any place where people are gathered. Suddenly you hear your name called. Then the dreaded, “Can you say a few words…” You’re not prepared. You … Continue reading
Posted in Communications, Leadership
Tagged impromptu remarks, public speaking, stage fright, Toastmasters
2 Comments
So you want to be a CEO?
Last month, an article I wrote on “Tomorrow’s Leaders” landed on the cover of The Federal Credit Union magazine, NAFCU’s bimonthly publication. Back in August, when I was interviewing credit union CEOs for the piece, I shared some of their “secrets” here on … Continue reading
Posted in Leadership, Management
Tagged CEO, communication skills, Credit unions, EQ, feedback, lifelong learner, mentoring, The Federal Credit Union
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Seven things not to do if you want good volunteers
Some years ago when I was volunteering on a board, the chairperson turned to me at a meeting and whispered, “I’ve given up way too much of my time for this organization.” I was surprised to hear her say that … Continue reading
Posted in Leadership, Management
Tagged leadership development, succession planning, training, vision, volunteering
2 Comments
The ‘secrets’ to great leadership really aren’t secret
What makes a great leader? I’ve been posing that question to credit union CEOs for an article I’m writing for NAFCU’s magazine. Without spilling too many beans, let me share with you some “secrets” I’ve learned about great leadership. I think … Continue reading
Posted in Leadership, Management
Tagged CEO, communication, continual learning, Credit unions, EQ, NAFCU, networking, soft skills, vision
2 Comments
Are you a good steward or a bad steward?
Remember the scene in “The Wizard of Oz” when Glinda, the Good Witch of the North, asks Dorothy if she is a good witch or a bad witch? It’s right after Dorothy’s house lands in Oz, killing the Wicked Witch … Continue reading
Posted in Communications, Leadership, Management
Tagged accountability, inclusiveness, Oz, service, stewardship, sustainability, teamwork
27 Comments
The seven habits of highly effective enterprises
McKinsey & Company published a short article a couple of weeks ago that is long on leadership and organizational insight. “The seven habits of highly effective digital enterprises” by ’Tunde Olanrewaju, Kate Smaje and Paul Willmott is worth a read, … Continue reading
Posted in Leadership, Management, Technology
Tagged customer experience, data driven, digital, Jim Collins, McKinsey, Steve Jobs, talent, transformation
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The unintended consequences of change
Just before Christmas, I made a lot of changes to my 2009 Apple iMac computer. I installed new memory cards and doubled its RAM from 4 to 8GB. I upgraded the operating system to Apple’s newest Mavericks OS. I upgraded … Continue reading
Posted in Leadership, Management
Tagged change, change management, iMac, Ron Johnson, unintended consequences
2 Comments
The bald truth about power and leadership potential
In the mornings lately, when I take a shower and dry my hair, I’ve noticed a little thinning on top. Uh-oh. My hair has always been what shampoo makers call “fine,” but nowadays it seems to be even finer—so fine … Continue reading
Posted in Happiness, Leadership
Tagged baldness, Bruce Willis, Hair, masculinity, men, power, Seth Godin, The Wall Street Journal
4 Comments

