Category Archives: Leadership

Stand and deliver: how to give impromptu remarks like a pro

You’re at a meeting, a retirement party, an awards banquet, a birthday celebration, a wedding, a funeral—any place where people are gathered. Suddenly you hear your name called. Then the dreaded, “Can you say a few words…” You’re not prepared. You … Continue reading

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So you want to be a CEO?

Last month, an article I wrote on “Tomorrow’s Leaders” landed on the cover of The Federal Credit Union magazine, NAFCU’s bimonthly publication. Back in August, when I was interviewing credit union CEOs for the piece, I shared some of their “secrets” here on … Continue reading

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Seven things not to do if you want good volunteers

Some years ago when I was volunteering on a board, the chairperson turned to me at a meeting and whispered, “I’ve given up way too much of my time for this organization.” I was surprised to hear her say that … Continue reading

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The ‘secrets’ to great leadership really aren’t secret

What makes a great leader? I’ve been posing that question to credit union CEOs for an article I’m writing for NAFCU’s magazine. Without spilling too many beans, let me share with you some “secrets” I’ve learned about great leadership. I think … Continue reading

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Are you a good steward or a bad steward?

Remember the scene in “The Wizard of Oz” when Glinda, the Good Witch of the North, asks Dorothy if she is a good witch or a bad witch? It’s right after Dorothy’s house lands in Oz, killing the Wicked Witch … Continue reading

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The seven habits of highly effective enterprises

McKinsey & Company published a short article a couple of weeks ago that is long on leadership and organizational insight. “The seven habits of highly effective digital enterprises” by ’Tunde Olanrewaju, Kate Smaje and Paul Willmott is worth a read, … Continue reading

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The unintended consequences of change

Just before Christmas, I made a lot of changes to my 2009 Apple iMac computer. I installed new memory cards and doubled its RAM from 4 to 8GB. I upgraded the operating system to Apple’s newest Mavericks OS. I upgraded … Continue reading

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The bald truth about power and leadership potential

In the mornings lately, when I take a shower and dry my hair, I’ve noticed a little thinning on top. Uh-oh. My hair has always been what shampoo makers call “fine,” but nowadays it seems to be even finer—so fine … Continue reading

Posted in Happiness, Leadership | Tagged , , , , , , , | 4 Comments

What business are you in? Or how not to be a railroad man

In his 1960 essay, “Marketing Myopia,” Harvard Business School professor Theodore Levitt famously asked readers to consider what business they were really in. He argued that the railroads lost their market share (and nearly disappeared) because they incorrectly thought they … Continue reading

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