Category Archives: Management

To subcontract or not to subcontract, that is the question

I’ve been wrestling lately with a question that all self-employed people face at some point: to subcontract or not to subcontract. Is it better to retain the business you have, or should you farm some of it out? It’s a question … Continue reading

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Are you the Duck tape or Allen wrench of your organization?

Many years ago, when I first moved to Washington and started working in communications, an older and wiser colleague gave me some sage advice: “Jay, you can be a generalist or a specialist, there is no set path to success … Continue reading

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How to make better to-do lists and get things done

Are you a list maker? I make lists all the time—in notebooks, on scratch pads, on the back of envelopes, on my iPhone, in Notes on my computer or just in my head. I keep a running list of topics … Continue reading

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Managing risk, like change, is a process: 10 tips to follow

An article I recently wrote on enterprise risk management (ERM) is the cover story in the current issue of The Federal Credit Union magazine. While ERM is a topic that probably doesn’t have much appeal beyond financial services, I think much … Continue reading

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So you want to be a CEO?

Last month, an article I wrote on “Tomorrow’s Leaders” landed on the cover of The Federal Credit Union magazine, NAFCU’s bimonthly publication. Back in August, when I was interviewing credit union CEOs for the piece, I shared some of their “secrets” here on … Continue reading

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Eliminate the inessentials and focus on the essentials

Sitting in a client meeting this past week, I realized that so much of our success as managers and leaders lies in determining what we can realistically accomplish—and what we can’t. Like most successful organizations, this client has talented people, lots of ideas, … Continue reading

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Seven things not to do if you want good volunteers

Some years ago when I was volunteering on a board, the chairperson turned to me at a meeting and whispered, “I’ve given up way too much of my time for this organization.” I was surprised to hear her say that … Continue reading

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Stop procrastinating and start hustling

I’ve been thinking about writing about procrastination for some time now, but I keep putting it off. Ha, ha, but it’s true. For some people, this post will seem foreign. You are the ones who tackle every project with gusto … Continue reading

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Why limitations can lead to greater creativity

My guitar teacher, Matt, likes to remind me that there are only 12 notes in music—A, A#, B, C, C#, D, D#, E, F, F#, G and G#. Millions of songs and compositions, from hip-hop to classical, and they all … Continue reading

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