
About this blog
I write about communication, leadership and change, drawing on a 30-year career in journalism, public relations and management.
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Category Archives: Management
Protecting your good name in the digital age
From time to time I have tried to help out a small business owner in my neighborhood with marketing ideas and advice. Lately, we have been looking at Yelp and pondering how to mitigate the damage to her reputation from … Continue reading
Posted in Management, Marketing
Tagged bad reviews, branding, Google, reputation management, small business owner, Yelp
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Too much information at my local Panera
I love Panera Bread, the bakery, salad, soup and sandwich chain that has great food at reasonable prices. I often go there around midday to grab some lunch, especially if I’ve been working from home and need a little human … Continue reading
Posted in Careers, Management
Tagged business meetings, job interviews, Kingstowne, Panera, public places, TMI
6 Comments
McKinsey’s 10 IT-enabled trends for the decade ahead
Last week, I wrote about the McKinsey Global Institute’s list of 12 most disruptive technologies; this week, I want to look at a companion piece from McKinsey: “Ten IT-enabled business trends for the decade ahead.” The pace of information technology … Continue reading
Posted in Management, Technology
Tagged big data, e-commerce, information technology, Internet, McKinsey, Social media, trends
4 Comments
How to manage difficult animals (and people)
I was surprised last week while visiting the Smokies that spring hasn’t quite “sprung” yet in the mountains. Trees at the upper elevations were just starting to leaf, resulting in beautiful, photo-op-friendly shades of green and copper on the mountainsides. … Continue reading
Posted in Management
Tagged deer, difficult people, EQ, Independent Public Relations Alliance, rabbits, Wendy Swire
2 Comments
One man’s austerity is another man’s opportunity
This past week, I had the privilege of guest-blogging on the Fletcher Prince blog, an excellent, long-running blog authored by D.C. public relations expert Mary Fletcher Jones. Below is my post in its entirety. If you have an interest in PR, … Continue reading
Hey, dreamer, start paying attention to your firm’s goals!
I rarely remember my dreams; and when I do, they generally aren’t about work. Usually some childhood fear rears its ugly head, and once again I am reliving the anxiety of forgetting my homework, failing a test or becoming hopelessly … Continue reading
Posted in Goal setting, Leadership, Management
Tagged business plan, CEO, goals, measurement, strategic plan
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Why is delegating so hard? Let me count the ways
I am not the best at delegating. And judging by the volume of “how-to” articles on this subject in journals like HBR, I’m not alone. Many executives and leaders fall down when it comes to delegating—and ultimately it can harm … Continue reading
Posted in Careers, Leadership, Management
Tagged delegating, giving credit, HBR, letting go, trust
2 Comments
5 keys to better time management in your organization
Perhaps you made it a New Year’s resolution to better manage your time. If you did, you’re not alone. I have wrestled with time management for most of my career, always feeling I still have more to do at the end … Continue reading
Posted in Leadership, Management, Organization
Tagged McKinsey, Peter Drucker, productivity, time management
2 Comments

